COMPLIMENTARY PREMIUM SHIPPING ON ALL ORDERS OVER 1500 EGP
FLAWLESS RETURNS & EXCHANGES GUARANTEED WITHIN 7 DAYS
HANDCRAFTED LUXURY DESIGNED FOR YOUR SUN-DRENCHED ESCAPES

PRIVACY POLICY

PRIVACY POLICY

Last Updated: May 2026 (Cairo, Egypt)

At SÉZARE, we are profoundly committed to safeguarding the privacy and personal data of our esteemed clientele. In absolute compliance with the Egyptian Personal Data Protection Law No. 151 of 2020, as well as international data protection standards (including GDPR compliance frameworks), this policy outlines how we collect, process, utilize, and protect your information.

This Privacy Policy applies to all visitors and patrons accessing our platform. By interacting with our website, you gracefully acknowledge and consent to the practices described herein.

1. THE DATA WE COLLECT

We gather only the essential information required to deliver an unparalleled, secure luxury shopping experience. This data is collected explicitly with your direct consent through the following categories:

  • Personal Identification: Full name, telephone number, email address, and precise shipping and billing destinations.
  • Transaction & Payment Details: Payment parameters processed exclusively through fully encrypted, secured payment gateways (such as Paymob). SÉZARE does not store your credit card credentials on our private servers.
  • Browsing Data & Analytics: IP address, browser type, viewed collections, and overall user interaction metrics captured via cookies.

2. COOKIE POLICY & DIGITAL TRACKING

SÉZARE utilizes cookies and sophisticated tracking pixels (including Meta and Google Analytics pixels) to seamlessly enhance your browsing journey. These digital tools allow us to remember items in your shopping bag, analyze traffic flows, and tailor marketing campaigns to match your exquisite tastes. You retain full authority to disable cookies via your personal browser settings; however, please note that doing so may restrict certain functionalities of our online boutique, such as the checkout process.

3. HOW WE UTILIZE YOUR DATA

Your data is processed strictly for legitimate, lawful, and designated purposes as dictated by law:

  • Order Fulfillment: Validating purchases, securing payment channels, and arranging door-to-door delivery via premium courier services.
  • Bespoke Experience: Personalizing website layouts, showcasing curated style recommendations, and enhancing customer service support.
  • Refined Communication: Dispatched updates regarding your orders, or exclusive invitations to lookbooks and private promotions (you may seamlessly opt-out at any moment via the 'Unsubscribe' link).

4. THIRD-PARTY DISCLOSURE & SECURITY

We hold your data in the highest confidentiality. SÉZARE will never sell, lease, or distribute your personal details to external entities. Information is shared strictly with trusted partners vital to our operations, including logistical fulfillment couriers and encrypted payment gateways.

To prevent unauthorized access, data alteration, or disclosure, we employ advanced security measures including SSL encryption protocols and secure database firewalls. Personal data is safely retained for a maximum duration of 3 years following your final active interaction, after which it is permanently anonymized or erased.

5. YOUR LEGAL RIGHTS

Under the Egyptian Personal Data Protection Law (No. 151/2020), you are entitled to exercise your full legal rights, including: requesting comprehensive access to your data, demanding immediate rectification or erasure of personal information, objecting to automated profiling, and raising inquiries directly with the National Data Protection Center.

6. CONTACT CONCIERGE

For any elevated inquiries, legal data requests, or further clarifications regarding your privacy rights, please reach out to our administration:

  • Email: support@sezare.com
  • WhatsApp: +20 1